North Star Direct Management uses a percentage-of-collections model so pricing scales with the revenue being managed.
Choose the level of support that matches your practice’s needs — from foundational billing support to a full revenue-cycle partnership.
NDM’s pricing model is not just a billing structure. It is an alignment of incentives.
North Star Direct Management is paid as a percentage of collections, which means the company’s success is tied directly to the financial performance of the revenue cycle it helps manage.
The relationship should feel like a partnership rather than a flat fee disconnected from outcomes.
Each level takes on more revenue-cycle responsibility — and the percentage reflects that. Choose the level that matches your practice.
For practices that need dependable core billing support and clearer monthly revenue visibility.
For growing practices that need stronger follow-up, better A/R management, and more hands-on revenue-cycle support.
For practices that want NDM to take a much broader role in managing, monitoring, and improving visibility across the revenue cycle.
| Service | Essential Billing 6% | Growth Optimization 8% | Full Revenue Cycle 10% |
|---|---|---|---|
| Claims Submission | ✓ | ✓ | ✓ |
| Payment Posting | ✓ | ✓ | ✓ |
| Basic Denial Management | ✓ | ✓ | ✓ |
| Monthly Revenue Reporting | ✓ | ✓ | ✓ |
| Insurance Follow-Up | – | ✓ | ✓ |
| A/R Management | – | ✓ | ✓ |
| Appeals | – | ✓ | ✓ |
| Credentialing Assistance | – | ✓ | ✓ |
| End-to-End Billing Management | – | – | ✓ |
| KPI Dashboards | – | – | ✓ |
| AR Rescue | – | – | ✓ |
| Compliance Support | – | – | ✓ |
| Cash Flow Forecasting | – | – | ✓ |
| Practice Performance Analytics | – | – | ✓ |
A good fit if your practice mainly needs reliable claims submission, payment posting, denial handling, and monthly reporting.
A good fit if your practice also needs stronger insurance follow-up, A/R management, appeals, and credentialing support.
A good fit if you want NDM deeply involved in the broader financial and operational side of the revenue cycle.
Some needs fall outside an ongoing RCM relationship. Project-based services are billed separately, with scope and pricing defined up front.
For practices with aging or disorganized accounts receivable that need focused attention outside of ongoing billing management.
15%–25% of recovered collections
Support for new behavioral health practices that need help establishing the billing and revenue-cycle foundation required to begin operating.
$750–$1,500 flat fee
Standalone credentialing support for practices that need payer credentialing assistance without an ongoing NDM RCM relationship. This is different from the credentialing assistance included within applicable ongoing service relationships.
$300–$500 per provider, per payer
The percentage-of-collections tiers are designed for ongoing billing and revenue-cycle relationships. Project-based services are billed separately when a practice needs focused help with a specific issue or setup need.
NDM's fee is calculated as a percentage of collections under the applicable service agreement. Rather than a flat monthly fee, the amount NDM is paid moves with the revenue actually collected through the revenue cycle it helps manage.
That structure keeps incentives aligned: NDM's compensation is connected to the work of turning claims into collected revenue, not simply to the number of claims submitted.
NDM wants practices to understand the general pricing model before booking a consultation. The purpose is to reduce uncertainty and let the conversation focus on what's actually happening in the practice.
You do not need to know which tier is right before reaching out. Tell us what is happening with your billing, claims, A/R, credentialing, or revenue visibility, and we can talk through what level of support makes sense.
