Behavioral health revenue cycle management involves access to financial, provider, payer, and patient information. North Star Direct Management is built around clear access controls, secure technology, documented agreements, and accountable handling of sensitive data.
Trust in healthcare billing is built through how information is actually handled — not through claims on a page. North Star Direct Management’s compliance approach is built around clearly defined access, documented agreements, secure technology platforms, and direct responsibility for how client and patient information is handled.
Because NDM is founder-led, accountability is direct. When questions arise, clients know exactly who is responsible for their account.
Clearly defined access
Documented agreements
Secure technology platforms
Direct responsibility for information handling
Founder-led accountability
NDM takes HIPAA-related responsibilities seriously and structures its operations accordingly — through agreements, access controls, healthcare-appropriate technology, and documented data-handling practices.
NDM signs a Business Associate Agreement (BAA) with every applicable client. NDM also maintains appropriate agreements with technology vendors used in the course of business operations. The client specifically confirmed a signed BAA with Google Workspace.
NDM uses HIPAA-eligible platforms where applicable to support claims, payer communication, business operations, and secure communication.
Client relationships begin with documented agreements that clearly define responsibilities around business operations and handling sensitive information.
This information is descriptive and is not legal advice. Specific obligations depend on the agreements and platforms in place for each engagement.
Security is a combination of technology, configuration, access controls, agreements, and human responsibility — not a single tool or badge.
Client information is handled through platforms that provide encryption in transit and at rest as part of their applicable infrastructure.
Access to client and patient data is limited to authorized individuals who need that access to perform NDM's work.
Shared user credentials are not used as a normal operating practice. Each person accesses systems under their own authorized account.
NDM uses established healthcare and business platforms rather than casually moving sensitive information through unapproved tools.
Compliance responsibilities are supported by agreements and documented processes rather than informal expectations.
The existence of a platform alone does not guarantee compliance. Security comes from a combination of technology, configuration, access controls, agreements, and human responsibility.
Used to support claims and revenue-cycle workflows.
Used to support payer interactions and claim reconciliation where applicable.
Used for business communication and operations under an appropriate Business Associate Agreement.
Used as part of NDM's business communication infrastructure.
Used within the Google Workspace environment for business email communication.
Platform references are descriptive. NDM does not imply that any platform alone guarantees compliance, and does not claim false product certifications.
North Star Direct Management is founder-led, and access to client and patient information is tightly controlled. If the business grows and additional team members are added, access remains role-based and limited to what is needed to perform assigned work.
No shared credentials
No unnecessary third-party access
Access limited to authorized personnel
Direct accountability for the account
Background-checked staff
Nico Corradetti holds the Certified Professional Coder credential.
Nico Corradetti holds the Certified Professional Biller credential.
Practical Experience
NDM is founder-led. "Certified billing specialists" refers to NDM's certified personnel and does not imply an oversized staff or team structure.
Vetted Personnel
Sensitive healthcare information should only be accessible to people who have been appropriately vetted and authorized. NDM incorporates background screening into its staffing approach and limits system access based on business need.
Every applicable NDM client engagement includes a defined compliance and services document stack.
Defines the overall business relationship and scope.
Addresses applicable responsibilities related to protected health information.
Authorizes NDM to act on the practice's behalf with payors where applicable.
Used where applicable for substance use treatment providers.
Behavioral Health Focus
Behavioral health carries privacy, documentation, authorization, payer, and data-handling considerations that require specialized awareness. Substance use treatment may involve additional requirements, including 42 CFR Part 2, where applicable.
NDM structures its billing and administrative support with awareness of the additional privacy considerations that can apply within behavioral health and substance use treatment environments.
Compliance support is operational in nature and is not a substitute for legal advice.
Specialized Considerations
Privacy
Documentation
Authorization
Payer
Data-Handling
Where applicable, NDM applies awareness of 42 CFR Part 2 requirements for substance use treatment records, including the use of a Qualified Service Organization Agreement (QSOA).
Every piece of information moves through a defined path — from intake under signed agreements through authorized access, secure platforms, documented revenue-cycle work, and clear reporting.
Step 01
Practice, payer, and patient information is shared under signed agreements.
Step 02
Access is limited to authorized NDM personnel who need it to perform the work.
Step 03
Information is handled through established, healthcare-appropriate platforms.
Step 04
Claims, follow-up, and reconciliation are performed under documented workflows.
Step 05
Clear reporting and communication keep you informed throughout the engagement.
Clients work directly with Nico rather than being immediately routed through anonymous support queues or rotating account reps. When questions arise about billing, data, or account activity, clients know who to contact.
They understand the unique complexities of behavioral health billing and communicate with professionalism, transparency, and care.
Owner, Boris Counseling and Consulting, LLC
These are professional references for founder Nico Corradetti — not client testimonials. They reinforce integrity, reliability, professionalism, and follow-through.
Professional Reference · Integrity & Professionalism
Nico has consistently demonstrated integrity, professionalism, and reliability in every engagement. I would not hesitate to recommend him for projects requiring a trusted partner dedicated to achieving successful outcomes.
Professional Reference · Work Ethic & Ownership
What stands out is his work ethic and follow-through... Nico approaches every problem with discipline and takes ownership seriously. Any practice that works with him is getting someone who treats their business like it's his own.
Business Associate Agreements
Controlled Access
CPC Certified
CPB Certified
Background-Checked Staff
HIPAA-Eligible Platforms
Documented Compliance Process
Founder-Led Accountability
NDM structures its operations around applicable HIPAA responsibilities, including Business Associate Agreements, access controls, healthcare-appropriate technology platforms, and documented data-handling practices. Specific controls depend on the platforms and agreements in place for each engagement.
NDM uses established platforms such as Office Ally, Availity, and Google Workspace, with applicable security features and contractual safeguards in place.
Access is limited to authorized personnel who need it to perform NDM's work. NDM is founder-led, and access to client and patient information is tightly controlled.
No. NDM's compliance support is operational and revenue-cycle focused and does not replace advice from qualified legal counsel.
A behavioral health practice should feel comfortable with how its billing information and patient data will be handled before entering any revenue-cycle relationship. If you have questions about NDM’s systems, agreements, access controls, or process, let’s talk through them.
